Media Releases - 1999

• October 28 1999 - Ombudsman's 1999 Annual Report reveals basic problems in telephone and Internet customer service
  
• October 21 1999 - Media Alert - TIO 1998-99 Annual Report
  
• September 16 1999 - Telecommunications Ombudsman Calls for industry standards for internet services
  
• September 7 1999 - New ISP Representative Appointed to TIO Board
  
• July 29 1999 - TIO Releases New Consumer Guide to Resolving Internet Access Problems
  
• July 20 1999 - TIO's New Fee Structure to Benefit Smaller ISPs
  
• June 1 1999 - Record telephone fault complaints to the TIO
  
• April 26 1999 - TIO Appoints New Deputy Ombudsman
  
• March 4 1999 - TIO warns Internet users to beware of freeloaders as complaints rise

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