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Have an issue with your telephone, mobile or internet service
Try to solve your complaint with your telephone or internet service provider first.
Cannot get through to your service provider after trying a few times. You are unable to make a complaint on their website
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Contact the service provider but the customer service area does not help you
Ask to speak to a manager
Cannot speak with a manager or they are unable to help you
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Are unable to reach an agreement with your service provider
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Are unhappy with the solution the service provider offers
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Excess data usage

Brenda - Case Study

The owner of a small pharmacy contacted us after getting billed more than $8,000 for going over her internet usage limit.

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