Andrew Dyer is a company director and serves on a number of boards including the Transport Accident Commission, BrightSource Energy Australia, the American Australian Association Ltd, The Good Foundation and the Australian Solar Energy Society.
 
He also serves on number of advisory boards including the Melbourne Symphony Orchestra, the Victorian College of the Arts and Faculty of Music at the University of Melbourne, the Australian Regenerative Medicine Institute at Monash University and the Richmond Football Club.
 
Andrew has held executive roles in the utilities, technology, customer and professional services industries, based in both Australia and overseas. He was also appointed as Victoria's Commissioner to the Americas. A former McKinsey & Co consultant, Andrew holds a Bachelor of Engineering with first class honours from Monash University and an MBA from Georgetown University in Washington DC.

Teresa Corbin is Chief Executive Officer of the Australian Communications Consumer Action Network (ACCAN), a peak consumer body for the telecommunications industry. Teresa led the project to establish ACCAN, which began operating on 1 July 2009. Through her work in the community sector, in policy and management positions, she has built strong links with consumer groups at a regional, national and international level.

Chris Dodds represents the Australian Council of Social Service (ACOSS) on Telstra's Low Income Measures Assessment Committee (LIMAC), in the position of chair. He is immediate past president of the Council of Social Service of NSW (NCOSS). He has been involved in community services for over 30 years and in telecommunications issues for the last 10 years, While not representing any particular organisation on the TIO Council, Chris has a keen interest in the challenges facing those on low incomes or confronting other disadvantage.

Dr Paul Harrison (PhD) is a senior lecturer in marketing and consumer behaviour, and the unit chair of the marketing management course at Deakin University's Graduate School of Business. His research and writing examines the psychology of emotional and rational behaviour, and the effect of marketing and advertising on consumer behaviour from an ethical and corporate social responsibility perspective. Paul is involved on a number of boards and committees, including being the immediate past chair of the Asylum Seeker Resource Centre, a member of the Standing Advisory Committee on Consumer Affairs at the Australian Communications Consumer Action Network, and director of consumer behaviour research consultancy, tribalinsight.

Loretta Kreet has spent the last 10 years working exclusively in the area of consumer credit within the community sector and Legal Aid Queensland. She is a consumer director on the Financial Co-operative Dispute Resolution scheme, a board member of Parent to Parent Inc and a member of the Brisbane Consumers' Association.

Dr Wayne Warburton is a psychologist and financial counsellor at Wesley Mission in Sydney and a research fellow and lecturer with the Department of Psychology at Macquarie University in Sydney. He is also a consumer advocate on the Telstra Credit Management Working Group and the principal editor of Sharkwatch, a national financial counselling journal.

Trevor Hill is Group Manager, Consumer and Compliance, Public Policy and Communications at Telstra. he has worked for Telstra in a variety of management and policy roles.

Jonathan has worked in the telecommunications industry for the past 15 years. During this time he has working with a number of major as well as small niche carriers in all levels of business management. Currently Jonathan is an executive director & co founder at Intelligent IP Communications, a national Telecommunications Carrier providing unified communications to businesses throughout Australia and specialising in delivering solutions to remote locations.

Sue Sdregas has worked in the telecommunications industry for the past 19 years with 15 of those spent at Optus. In her current role she manages a broad range of functions within the customer care arena including the escalated complaints team and the customer knowledge management team, and strategy and planning.

Ross Wheeler joined the Council as the elected member representative of internet service providers. He is the proprietor and founder of Albury Local Internet, a regional ISP, which has been operating since May 1995.

John is a Chartered Accountant with over 20 years experience in a range of Finance, Sales, Marketing, Risk and Audit roles across Australia, New Zealand, Asia, North America and Europe. John joined Vodafone Australia in 2008 following positions in KPMG, Air New Zealand and Stockland. He brings extensive governance experience with roles also encompassing a strong emphasis in customer service and corporate responsibility.