The TIO Constitution sets out the functions, jurisdiction and powers of the Ombudsman. It also sets out the process for systemic issues investigations, describes the responsibilities of the TIO Board and Council, and specifies which of the Ombudsman’s powers can be delegated to TIO staff.

The Memorandum and Articles of Association establish TIO Limited as a public company overseen by a Board of Directors and funded by its Members. It also enables the creation and amendment of the TIO Constitution and binds the TIO and its Members to the terms of the TIO Constitution.

The TIO’s Articles of Association require periodic independent reviews of the Scheme, and the TIO Board engaged KPMG to conduct such a review in December 2010. KPMG has reported to the Board and the Board responded.

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