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Journalist

All media inquiries can be directed to TIO Communication Manager, Mirjana Jovetic on 03 8600 8378 or 0428 023 536.  

Latest publication

Annual report 2013-14

Media release -  TIO reports on NBN-related complaints

Read our Annual Report.

Further information

Landline connection

Case Study - Steve

A man asked a service provider to connect a line to his new house. The service provider told him he needed to have a trench dug first, and transferred him to a contractor to organise the work

Next step?

  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • VisitLevel 3, 595 Collins Street
    Melbourne
  • TTY1800 675 692
    National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
  • Fax our consumer complaint form to 1800 630 614