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Journalist

TIO Talks February 2013

Media release 14 March 2013 - More consumers aware of Telecommunications Industry Ombudsman

TIO annual report 2012 launch

Media release 29 October 2012

View the online 2012 Annual Report at www.tio.com.au/annualreport

Download the 2012 Annual Report (PDF version 2.5Mb)

All media inquiries can be directed to TIO Communication Manager, Mirjana Jovetic on 03 8600 8378 or 0428 023 536.  


Further information

Landline connection

Case Study - Steve

A man asked a service provider to connect a line to his new house. The service provider told him he needed to have a trench dug first, and transferred him to a contractor to organise the work

Next step?

  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • VisitLevel 3, 595 Collins Street
    Melbourne
  • TTY1800 675 692
    National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
  • Fax our consumer complaint form to 1800 630 614