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Journalist

All media inquiries can be directed to TIO Communication Manager, Mirjana Jovetic on 03 8600 8378 or 0428 023 536.  

Latest publication

TIO Talks March 2014

Media release -  Mobile coverage complaints to TIO drop to 3-year low

View a PDF of TIO Talks.

Further information

Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?

  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • VisitLevel 3, 595 Collins Street
    Melbourne
  • TTY1800 675 692
    National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
  • Fax our consumer complaint form to 1800 630 614