Telecommunication Industry Ombudsman - Annual Report 2007/08

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Home | News | Publications | Annual Reports | 2007/2008

TIO Annual Report 2007/08

PDF 2.94MB/108 pages

Our year - a snapshot
The people we serve

How we operate

Our strategic goals
Statement from two Chairs
- Chairman from the Board
- Chairman from the Council
The Council
The Board
A life less ordinary- vale Christopher Newell
Funding
Ombudsman's Overview
Our people

How we handle complaints
Issues analysis
Systemic investigations
- Systemic investigations closed during 2007/08
Industry codes
Case studies
Member complaint statistics
Glossary
Financial's (PDF 1.12MB/30 pages)

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