TIO Logo

 

 Home

 About us

 Consumers

 Consumer
 advocates

 News

 Publications

 Useful links

 Contact us

 Site map

 Members of
 
scheme


Website search

Enter keyword

  Ombudsman: an official appointed to investigate individuals' complaints.
  Deirdre O'Donnell is the Telecommunications Industry Ombudsman.

Who we are
  The Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia with unresolved complaints about their telephone or internet services.

Complaints
 

Important question: have you tried to resolve your complaint directly with your provider? Please do this before you contact us.

Make a complaint

Quick links

FAQs & handy links
TIO position statements
Mobile premium services - the MPSI Scheme
Residential & Small Business Consumers
Consumer Advocates
TIO Members

News
bullet point Media release: The Reverend Dr Christopher Newell
bullet point Media release: Memorandum recognises TIO's relationship with ACMA
bullet point TIO's Second Disability Action Plan 2008 - 2010
bullet point Join the TIO mailing list

 


 

 

 



Read our Accessibility Statement and Privacy Policy © 2001 Telecommunications Industry Ombudsman Ltd