Ombudsman: an official appointed to investigate
individuals' complaints. Simon Cohen is the Telecommunications Industry Ombudsman in Australia.
Who
we are
The Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia with unresolved complaints about their telephone or internet services.
Complaints:
have you tried to resolve your complaint directly with the
company?
Please make sure you do this before you contact us.