TIO Complaint Form Step 3

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Home | Consumer | Make a Complaint | Complaint form - Step 3

Online complaint form

Please note: you must complete all fields with ** next to them.

What is your TIO reference number?**	/ e.g. 08/001133 No reference number? Is it the first time you are telling the TIO about your complaint? If yes, please complete our 'first contact' page so we can help you with your complaint more quickly.
First name (given name)**
Last name (family name)**
Postcode**
Telephone numbers** Note: we will need to talk with you about your complaint so please give us as many contact numbers as possible.
Email address** Note: if you do not enter your email address, you will not receive confirmation that you submitted your complaint successfully.

How did the senior complaints department at the provider respond to your complaint, and what do you think of the response? Note: if in our last contact with you we referred you to the provider's senior complaints department, it is an important part of our process for you to contact that department instead of the company's ordinary customer service area.
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How would you like the service provider to resolve your complaint?
characters left (1000-characters limit):

Other information or questions
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