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   Home | Consumer | Make a Complaint | Complaint form - Step 1

Online complaint form

Important information before you start:
   
1

Please be aware that we will provide the information you give us to the telecommunications service provider involved with your complaint. The TIO's privacy policy

   
2

Instead of completing this form, you are welcome to call 1800 062 058 to discuss your complaint with a trained staff member.

Have you contacted your provider about your complaint?





Read our Accessibility Statement and Privacy Policy © 2001 Telecommunications Industry Ombudsman Ltd